Deception is much more common than you may think; we can encounter
it pretty much anywhere in all shapes and forms. It could be online and on television in the form of
fake news or misinformation, it may be your teenage son or daughter, your
spouse, your parents, and it may be even rampant at your work place.
In fact, it is at work where deception often feels
most at home and sometimes even works overtime. As people want to gain the
upper hand over their competing colleagues and since they wish to put
themselves in the best possible light in front of their superiors, they may opt
to spread gossip or even lie straight into your face.
Others are either too eager to please everyone at work
by resorting to unabashed and bountiful flattery and hypocrisy, or they may constantly
brag about how wonderful they are and keep mentioning and rubbing in their
supposed accomplishments. Their aim is to climb up the corporate ladder, and since
most of them are adept at manipulating and lying, and, more importantly, making you believe and swallow their lies, they indeed succeed.
In a much lesser degree yet undoubtedly to a certain
extent, I see similar deceptive behavior among my college students. While a
good majority of them are honest, some can come up with the most brazen and
even shameless lies to attain passing or passable grades. At times, I marvel at
their efforts of being disingenuous where in addition to downright lying, they
resort to various inventive forms of cheating and plagiarizing. I just wonder
if that skill and zeal had been applied to the work at hand, it would have most
likely provided at least decent results.
But I shall not bore you here with the life of a
teacher that can be both exhilarating and frustrating, so I shall get to the
topic at hand on how to spot a lie and a liar. This is indeed a magnificently
useful skill to have in life, especially since deception is so commonplace
wherever you may find yourself. In the past, I would rely on my gut feeling or
on visible and evident nonverbal cues to draw conclusions, but now thanks to
the wonderful book Spy the Lie
written by former CIA officers I can come to a better and much more accurate
verdict.
Detecting deception is what officers in the field must
engage in on an ongoing basis, and it is not only crucial but rather of utmost
importance since the lives of people could be at stake. Throughout the years,
these CIA officers have put together and developed a method to spot deception in others and
now we can all reap the benefits from their research and personal experience in
this handy and nifty book.
I believe that this book should be mandatory for all
police and customs officers as well as all those who engage in interrogations or
interviews of various types, but it is also incredibly useful and helpful for those of us
who simply want to know if others are being truthful to us or not.
So how do we know if somebody is indeed lying to us?
Most of us engage in what is called global behavior assessment. What this
entails is that we tend to look at the overall behavior, and then based on the
data we have received, we make a decision. However, this is very cumbersome,
often time-consuming as well as distracting. Instead, the authors propose to
focus on salient and specific cues and signals of deception.
The nonverbal component is often emphasized in many
books and television programs, but it is only part of it and can often be
misleading. For example, when a person appears nervous in front of us or if
they engage in closed body language, such as crossed arms, that may signal
deception but not necessarily so. They might be nervous because that is their
personality, or they just might be comfortable sitting or standing in that
position.
The main thing is to closely observe the reaction to
the question. If they have appeared relaxed and suddenly tense up or engage in
closed nonverbal behavior when you pop the question, then that may be a sign of
deception. In fact, the main takeaway here is to be attentive to any salient
clues five seconds after the question has been posed.
That would represent their instinctive reaction to the
question. In fact, we tend to think about ten times faster than we speak, so by
the time you finished your question, the other person has already had time to
process it and come up with an answer, either true or fabricated.
So what are suspicious gestures to look out for? They
may be swallowing, clearing one’s throat or looking away immediately before
answering the question, as well as grooming gestures, such as adjusting
glasses, ties or shirt cuffs, and strands of hair with women. Interestingly,
sweat management is another helpful clue. The sweat itself is not the problem
nor the giveaway, but when they wipe
it off, either with or without a handkerchief, then it becomes significant.
Also, the deceptive person may suddenly tidy up their surroundings by adjusting
and readjusting a cup of coffee or moving a pen from one side to another. All
these behaviors are often unconscious ways of dealing with and dissipating
anxiety.
Other nonverbal signals are what is known as
behavioral pause or delay. If there is a significant or noticeable pause before
a person answers, it may show deception. That of course depends on the
question. If you ask a person what they were doing seven years ago on this day,
they would need to pause and reflect; yet if your question was whether they had
robbed a bank, there should not be any delay in proclaiming “No!” or “Of course
not!”
There is also something known as verbal / nonverbal
disconnect. Generally, our brains tend to connect the language with its
matching gesture, but when you notice discrepancy, it may not be a good sign. For instance, the person says "no" while nodding the head. One must keep in
mind that nodding and shaking heads may have different connotations in
different cultures, so this should be taken with a grain of salt. They may also laugh or smile inappropriately while discussing a serious matter or issue and that is a potential red flag.
Another gesture involves hiding the mouth or eyes. If
the person does the former, it may be a natural and instinctive way of covering
up one’s lie, especially when they are responding to the given question.
Also, when we are deceptive, we would avoid eye contact because we want to
shield ourselves from the reaction of those we are purposely and intentionally
lying to.
Or the person might touch their face, bite or lick their lips, or they
may pull on their ears. This occurs due to one’s anxiety as circulation focuses
on vital organs and muscles in the fight or flight response. Hence the itchiness
is caused due to a lack of blood in certain body parts, predominantly the
surfaces of the face, the ears and the extremities.
Finally, to wrap up the body language cues, there are
also anchor-point movements. If a person is sitting, the anchors would be their back
and feet. For example, if a foot is in the air and moves or one’s hands are
resting in the lap, that might be another method for dissipating anxiety. For
this reason, it is best to interview or interrogate people in a chair that has
wheels and with movable arm rests so that those behaviors can be amplified, hence making it easier to notice the anchor-point movements.
Throughout the book, the officers emphasize two
important points. One that we need to have what is considered an L-squared view
of the other person. That means we need to actively Look as well as Listen to
their words and scan them for deceptive clues. Second, in order to reach a
verdict, we need not just one but a cluster of deceptive behaviors. The more
deceptive behaviors you can spot, the more likely the person is guilty of
deception.
What should we watch out for when it comes to verbal
content? There are various methods and strategies that are used to hide or
conceal lies. One of them is simply the failure to answer a simple and
straightforward question. That may occur because the person in question is
trying to figure out just how to get way with their lie. Yet this behavior on
its own and in isolation does not immediately spell out deception unless they
are combined with other cues.
Another one would be denial problems. If the denial is
expressed not just as a simple “no” but is accompanied and followed by statements
like “I would never do something like that,” then you need to count it as a
possible form of deception.
In fact, the person may intend to deflect from the
question and emphasize their position and reputation, neither one of which
would be a good sign for them in this given context. In either case, if they
add unnecessary details or elaborate their answers, it may point towards
deception.
Another couple of tactics that potentially spell out
deception is the reluctance or refusal to answer. This is the proverbial “I
cannot answer the question” spiel or the suggestion that you’d be better off
asking another person that same question. Or they might simply repeat and
reiterate the same question: “So you’re saying that I cheated on the
assignment?” This type of behavior is meant to fill in awkward moments of
silence so that the person can gain time to come up with a good instead of a
truthful answer.
This behavior can also come in the form of a nonanswer
statement, like self-evident but dishonest statements of the ilk of “I’m glad
you asked that,” “That’s a good question,” or “I knew you were going to ask me
that.” This often demonstrates that the person is worried about something. Moreover, they might provide inconsistent statements or contradict themselves in the
course of the conversation as they are trying hard and sometimes desperately to
keep their story straight.
Or they may simply go into attack mode. Since they are
afraid of being caught, they might as well accuse you of wrongdoing (in
psychoanalytic terms known as projection) or they may attempt to impeach your
credibility or competence with sarcastic and pointed questions such as “How
long have you been doing this job?” This is also when kids burst out with their
typical “Why do you always pick on me?” or “Why don’t you trust me?” In either
case, not a good sign.
And then there are referral statements. They might
refer to having already explained something or the person may claim that they have
previously talked to someone else about the same issue. Through sheer repetition,
they might get you to actually believe what they are saying.
Or they might
invoke religion and swear to God, which is generally not a good signal either. And of course, there is the often used
strategy of faking temporary amnesia with often heard statements like “Not that
I recall …“ or “To the best of my knowledge” or “Not that I am aware of” or even the staple
answer of “As far as I know…” Of course, these answers may be valid in some
cases, but in others, they are dubious if not downright suspicious.
Moreover, we also have qualifiers. There are two types
of them, the exclusion and the
perception qualifiers. Exclusion qualifiers are statements like not really, basically, for the most part,
probably and the like. The second
type of perception qualifiers involve statements like honestly, to tell you the
truth, frankly or to be perfectly honest.
If you are honest, you do not have to say you are and
why add the adverb “perfectly” there, for instance! What qualifiers do is they
enable people to withhold certain information. You cannot just basically say the truth; you do, or you
don’t for that matter, but we need to be aware that they may possibly be speech
habits and patterns that we simply employ.
Finally, there are those highly popular and often used
convincing statements. In that case, the deceptive person would give you a
string of statements that are supposed to highlight their honesty, good
standing or reputation so that they can convince you they are innocent of any
type of wrongdoing.
These people might point out that they are good and decent
people, that everybody can vouch for their integrity, and that they have worked
up a reputation in various fields of their lives. The goal here is not to
provide information but to convince of their supposed personal integrity. And
that is another major red flag.
That may be even noticeable in simple questions. If
there was a theft at a company and people are interviewed for that reason, the
truthful person would simply state their profession: I am an engineer, or I am
a language instructor. The deceptive person might go into too many unnecessary
details about what they do, what their responsibilities and duties are and how
they have worked for various years at the agency or institution. That is
already a potential warning sign that deception may be at work.
So there you have it! This book evidently contains
many more examples and backs them up with personal experience as well as actual
snippets of news items and interviews. If you want to put this to practice, you
can watch video footage of famous impostors and liars, including but not
limited to presidents like Richard Nixon and Bill Clinton, or murderers like
Ted Bundy, Susan Smith, or the Jinx’s own Robert Durst (yes, I’m pretty sure he’s
guilty).
As with anything, the more you practice, the better
you will get at it. And then you might even apply it onto the real world. But
as the authors claim, this is indeed some superpower that you are given, and you
must be careful with how you use it. You can apply it to anyone you wish, but it
is advisable to avoid using it on your spouse or significant others. Just
saying.
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